Motion Bull (Dialer)

In this category you will find guides to set up you Motion Bull Dialer

Create Contact List (Leads List)
To create a contact list you first go to "Contact Manager" > List Then you press the plus sign in the right lower corner. Giv...
Mon, 28 Sep, 2020 at 9:14 AM
Create Working Hours
To add working hours you go to Tools > Intervals To add a new intervall press the plus sign in the lower right corner  Add a name and a descr...
Mon, 28 Sep, 2020 at 9:15 AM
Create Queue Campaign
To create a new queue campaign go to "Motion Bull" > "Queue Campaigns"  and press the plus sign in the lower right corner. F...
Wed, 30 Sep, 2020 at 4:53 PM
Create Triggers
If you want to open/create a contact automatically when the agent answers a call you will need to create a trigger. Go to Tool > Triggers Pr...
Mon, 28 Sep, 2020 at 9:14 AM
Optional: Create Global Disposition
To create global conditions that are available for all interactions go to Tools > Dispositions Then press the plus sign in the lower right corne...
Mon, 28 Sep, 2020 at 9:14 AM
Optional: Create Black List
To create a black list you first go to "Contact Manager" > List Then you press the plus sign in the right lower corner. Give ...
Mon, 28 Sep, 2020 at 9:14 AM
Retry Settings
To edit the retry settings in the dialer campaign go to the tab "Retry Settings" when editing the campaing. Here you can configure how many times...
Tue, 24 Nov, 2020 at 10:05 AM
Custom Fields in contact list
To add custom field to a contact list you got to Contacts Manager > Lists Then you click the three dots on the right of the list you would like ...
Tue, 24 Nov, 2020 at 10:38 AM